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Privacy Policy

Spoolster.com values and protecting your privacy. It is important that you have a clear understanding of our practices with regards to information collection and information usage, that you have full control of which personal information you provide to Spoolster.com. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and other applicable data protection laws in the SG).

Please note that use of the Website by you is subject to this privacy policy (the "Policy") and the Website’s Terms and Conditions of use ("Terms and Conditions"). Where this Policy, that is defined in the Terms and Conditions or elsewhere in this Policy.

Information Collected

Our Policy explains (stated herein) what information we collect on the Website, how we use and/or share this information, and how such information is maintained.

By using our Website, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, whether in whole or in part, you should refrain from using this Website.

Please note that this Policy applies only with respect to the information collected on the Website and not any information collected or obtained through other methods or sources.

When making any transaction through Spoolster.com, we need to collect certain details in relation to processing the transaction and fulfilling your order. The information that we collect from our Website : Personal Identifiable Information,  which we termed as "PII", including (but not limited to) the following: your name, nationality, credit card details, and contact information (email, phone, and fax)., that is volunteered during Registration or in response to specific information explicitly presented to you.

We also need to collect your name and email information from submission of your queries via our Website and your IP (Internet Protocol) address to help diagnose problems with our server, and to administer this Website. An IP address is a number that is assigned to your computer when you use the Internet. Your IP address is also used to help identify you during a particular session and to gather broad demographic data.

You agree that by disclosing your personal information to us, we may include your record in our database.

Use and Care of Information

Spoolster.com remains the owner of any information collected on the Website and has no intention to change this Policy in the future. Use of PII information is for us to send to you registration / transaction confirmations, Newsletter and any other related information that we have provided in our Website, such as vouchers, gift certificates, other members' comments / reviews etc. You may also receive promotional materials from time to time.
Should you prefer not to receive promotional emails an unsubscribe link is located below the promotional emails or alternatively you may also contact our Customer Service via to our administrator email.

Disclosure of PII information is limited only to the other parties connected to fulfilling the transactions or service/s you have ordered. Spoolster.com does not sell, rent, or otherwise trade any PII information from our members to any other organization / party for marketing purposes. In other words, Spoolster.com will never sell or rent your PII to anyone else for their marketing purposes without your consent.

Spoolster.com also reserves the right to disclose PII information only if required to do so by law, or by court order, or by law enforcement or governmental, quasi-governmental authorities, Internet Protection agency of any type, or in good faith belief that such disclosure is necessary to protect the rights or properties of Spoolster.com, our members/users, or the general public.

Where links are present that will result in you leaving the Spoolster.com website and being taken to third-party websites, please do note that any information that you may provide to these third-party websites are not covered by Spoolster.com privacy policy, and as such, we do strongly recommend that you review these parties privacy and security policies.

Data Security

We, at Spoolster.com give the utmost importance to keeping your data secured at all times. Secure Sockets Layer (SSL) technology, a strong encryption technology to ensure the safe transmission of all credit card transactions and personal information, is implemented. The PII which we hold, will be held securely within our systems in accordance with our internal security policy and the law. And we will hold data until 3 years after it is last accessed or used by us.

However, when regarding information transmitted between the Website and and/or users, while we take reasonable precautions to safeguard this information, we may be unable to prevent unauthorised access to such information by third parties or inadvertent disclosure of such information during transit. Users acknowledge this risk when communicating within the Website.

Cookies

Spoolster.com may use technologies such as “cookies” in order to record session information, collect visit(s) and access details to our web pages or thru the functionality of your browser that enable us to continue to improve our services and provide better and useful features to our site for members / users. You can usually modify your browser to prevent cookie use - but if you do this, the Service (and the Website) that we provide, may not work properly.

Cookies are pieces of information that are normally used by many websites for record-keeping purposes that can help sites remember, e.g. your preferences. A cookie, in and of itself does not personally identify any specific member / user. This enables us to operate an efficient service and to track the patterns of behaviour of visitors to our Website.

Also, in the course of serving advertisements to our Website (if any), third-party advertisers or ad servers may place or recognise a unique cookie on your browser. The use of cookies by such third party advertisers or ad servers is not subject to this Policy, but is subject to their own respective privacy policies. (Please note that use of our Website, is neither intended for, nor directed to, children under the age of 18. See our Terms And Conditions.)

Transfer in Certain Circumstances

In the event that if there is a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation of Spoolster Group Pte Ltd, then, in our sole discretion, we may transfer, sell or assign the PII information collected on and through this Website (including, without limitation) and other information, to one or more relevant third parties.

Intro A Friend

If you choose to use our referral / introduced a friend function, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him / her to visit our Website. Spoolster.com will stores this information for the sole purpose of sending this one-time email and tracking the success of our referral / introduction services in order to allocate reward points earned.However, if your friend(s) do not agree, he / she may contact us at admin@spoolster.com to request that we removed the information from our database.

Customer Service

If you have any questions or concerns, please feel free to contact us at admin@spoolster.com.

Changes to the policy

Kindly note that this Policy may be regularly updated as and when required. For any significant changes, a more prominent notice will be provided in the Home Page of our Website, or by notification via email thru the email address provided by you. However, in any event, by continuing to use the Website following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate your use of the Website.